![]() Official documentation can be found in the Microsoft docs. When it hits general availability, Microsoft offers the tool as an add-on on the Intune license. Microsoft describes this tool as free of use during the Public preview period. Reporting: to identify recurring issues and potentially suspicious activity.Īs the new tool is just released in Public Preview, we might expect further development of the tool and maybe even a version for other platforms. ![]() Role-based access control (RBAC) and permissions: to define who is authorized to support which user or groups of users.Įlevation: to help Administrators determine if helpdesk associates can use local administrative privileges to troubleshoot an employees’ device, or if elevation of the task permissions is required.Ĭompliance warnings: to help protect the organization from security risks, alerts are displayed to the helpdesk associate if a device is out of compliance and may introduce a security risk to the organization. Specifically, we will introduce four new capabilities for remote help: We have developed new advanced endpoint management capabilities to meet the need for secure, connected experiences for IT administrators, helpdesk associates and Windows users on enrolled and unenrolled devices. ![]() The application itself is based on the Windows app Quick Assist, but the features in this version are expanded as they describe themselves in the announcement: ![]() Remote help is a new remote assistance tool created by Microsoft and integrated with Intune. Today a blog post related to the, around Microsoft Ignite announced, feature Remote help.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |